AWorkload glossary

Following is a short description of terms commonly used in AWorkload service. You can click on a term for getting more detailed and illustrated explanation of the term.

Issue

Common term for a single task, order, enquiry, request etc. Something which can be started and finished as a single unit of work.
A single Issue always has the following attributes:

Number - unique identification of it
Definition - a simple text description or more complex structure of many data fields;
Type
Project which it is related to
State
Assignment

Issue Type

A single category of Issues which defines the content of a particular Issue and its progression from the moment it is created to the final state.

Issue State

Position of an Issue progress. It indicates what is happening with an Issue at the moment. Issue States are generically qualified as Working States, Ending States and other.

Issue Assignment

Relation between an Issue and Division which indicates who is currently responsible for an Issue.

Project

Subject of work. AWorkload uses this word for aggregation accounts of time expenses, grouping Issues by their subject, describing the structure of nested subjects etc.

Project Type

Category of Projects which defines the content of a particular Project, Issue Types allowed for it and some other rules.

Division

One element of organization hierarchy - Company, Department or Position. It can be occupied by a single User or can be vacant. It can have a single parent element which reflects the line of reporting in organization (a single boss).

User	A person who is registered as AWorkload user and logged on to any of AWorkload on-line services. User can be an occupant of any Divisions. Occupation of Division by an User establishes relation between that User and Projects, Issues and administrative privileges.

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